Privacy Policy

At FiberHaat, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect information when you visit or purchase from our website.

Information We Collect

When you use our website or place an order, we may collect information such as:

Name
Email address
Mobile number
Billing and shipping address
Order and transaction details
Product preferences and shopping information
Information you provide when contacting customer support
Device, browser, IP address, and website usage information

We only collect information that is reasonably necessary to operate and improve our services.

How We Use Your Information

We may use your information to:

Process and deliver your orders.
Confirm payments and transactions.
Provide customer support.
Process returns, refunds, and exchanges.
Communicate with you about your orders.
Improve our website, products, and services.
Prevent fraud, misuse, and unauthorized activities.
Send promotional communications where permitted and where you have provided appropriate consent.
Comply with applicable laws and legal requirements.

Payment Information

Payments may be processed through third-party payment gateways.

FiberHaat does not generally store complete card, UPI, banking, or other sensitive payment credentials on its own servers. Payment information is handled by the relevant payment service provider according to its privacy and security practices.

Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and provide relevant content or marketing.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

Third-Party Services

We may work with trusted third-party service providers for services such as:

Payment processing
Shipping and delivery
Website hosting
Analytics
Marketing and advertising
Customer support
Website security

These service providers may process information only as necessary to provide their services and are expected to maintain appropriate safeguards.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements.

Your Rights

Subject to applicable law, you may have the right to:

Request access to certain personal information we hold about you.
Request correction of inaccurate information.
Request deletion of certain information.
Withdraw consent where processing is based on consent.
Opt out of certain promotional communications.

To exercise applicable rights, please contact us using the details below.

Children’s Privacy

Our website is not intended to knowingly collect personal information directly from children.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or applicable laws.

Any updated version will be published on this page with the revised “Last Updated” date.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

FiberHaat
Email: info@fiberhaat.com
Phone: +91 9310322709
Address: Aditya Mega City, Vaibhav Khand, Indirapuram, Ghaziabad, Uttar Pradesh -201014